From our table to yours.

Orders are carefully checked, packed and transferred to our international shipping partner within approximately 5 business days.

Australia — Estimated 6–10 business days after carrier acceptance.

Combined with our processing and transfer time, most orders should arrive within approximately 11–15 business days.

Shipping rates depend on your Australian delivery postcode:

• Standard delivery areas: Free shipping
• Extended delivery areas: A$12 per order
• Remote delivery areas: A$26 per order

Enter your postcode in the checker on our product pages for an estimate. Your final shipping rate is shown at checkout.

We currently deliver to selected Australian postcodes. If checkout shows that shipping is unavailable to your address, please contact us to confirm delivery options.

Tracking information will be emailed to you once your parcel has been accepted and scanned by our international shipping partner.

Please allow a short period for tracking updates to appear after your shipping confirmation is sent.

We want you to feel good about your order. Unused and unopened DIY kits may be requested for return within 14 days of delivery.

Because our kits include consumable materials, opened or used kits cannot be returned unless the item arrived damaged or incorrect. Personalized items are not eligible for return unless there is a defect or fulfillment error.

If your order arrives damaged, incomplete or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We’ll work with you to make it right.